Monthly Archives: May 2015

The Microchip Maze – Buyer Beware! (Part 1 – The 900 Chips)

file0001017965891No one will dispute that microchips can be a valuable tool in helping reunite lost dogs and cats with their owners. In our day-to-day work at Lost Dogs Illinois, we have seen many cases where microchips have resulted in wonderful homecoming stories and may have possibly even saved the dog’s life. But there are many cracks in the current microchip system and we would like to express some of our concerns in this next series of articles.

A microchip is a small chip (about the size of a grain of rice) inserted under the skin between the shoulder blades of the dog or cat. Microchips do not locate a missing pet(they are not GPS-enabled).  If a missing pet is picked up and taken to a vet clinic or animal shelter that has a universal scanner and uses best practices for microchip scanning (click here) the data that corresponds to the microchip number can be used to help locate the owner.

One thing we know with absolute certainty. Time is of the essence. Impound fees can quickly rack up.  A short stay in an animal shelter can easily set an owner back several hundred dollars. Plus, the longer the pet is in a crowded animal shelter, the more likely he/she is to get stressed and sick.   A looming vet bill on top of the reclaim fees means that many pets will be abandoned at the shelter by the owner who simply cannot afford to pick them up.

The key to a successful reunion once a pet is at a shelter, stray holding facility or vet clinic is the speed with which the owner can be located.  Unfortunately, several new microchip providers have entered the market that make it difficult, if not impossible to track down the owner. Illinois blogger, Steve Dale,  first wrote about this problem a couple of weeks back in this article in Chicago Now and we would like to thank him for shedding light on the issue.

At Lost Dogs Illinois, we host microchip scanning events throughout the year. We have a universal scanner and can quickly scan owned dogs and provide the owner with their microchip number, the brand of their dog’s microchip and the toll-free number of that company.  We can do this because the big 5 microchip companies (PetLink, Home Again, AKC, AVID and 24 Petwatch) all have unique identifying numbers . (eg. all PetLink chips begin with the prefix 981)

The big five microchip companies have been assigned a designated manufacturer’s source code by the International Committee for Animal Recording (ICAR) based on the volume of their sales. When we can identify the microchip company by the prefix,  the owner can then call the company or go online to their website and make sure their information is up to date and current. Some companies will charge a fee for this service.

The small microchip companies do not have a designated source code.  They share the 900 prefix (shared by over 100 companies worldwide) So, at an event when our scanner pulls up a microchip number that begins with the numbers 900 – we’re left scratching our heads. There are at least six American companies who sell the 900 prefix microchips (made in China) at reduced prices to shelters, vet clinics and rescues.  Without an identifying prefix we are not able to determine which brand of microchip is inserted in the pet.

Now consider the found pet brought into a shelter or vet clinic. With a designated prefix that is easily recognizable, shelter staff or vet clinic staff can identify which company the microchip is from and can hopefully make one simple phone call to retrieve the owner’s information. When the system works, a found pet can be home within a few hours of going missing.

When a pet implanted with a 900 prefix microchip is brought in, it is a different matter. Shelter staff, animal control officers and veterinarians and vet staff are busy people.  They don’t have time to wade through the quagmire of microchip lookup tools and websites. They don’t have time to email each manufacturer or sit on hold waiting for a customer service representative that may or may not be able to help them.  They may have to call all six companies before they get the right one and they may not even realize these companies exist! A couple of the 900-prefix microchip providers come with a collar tag. Kudos to them, but that only helps if the tag is on the collar and/or doesn’t fall off while the pet is missing.

Several of these companies are trying to start their own database;  some free, some for a fee.  Some have manned call centers, some don’t. One is  a “google chip” but if you use any other search engine, it’s useless. Some only allow email contact. Some promise “lifetime registration” but what does that mean if they go out of business? Who has time to sort this all out? Remember, time is of the essence. A microchipped pet may go unclaimed because vet clinic and shelter staff don’t have time to sort through the maze.

This is truly a case of “penny wise and pound foolish”.  A few dollars saved on the front end when purchasing microchips can cause heartbreak on the back end. Rescues, shelters and vet clinics trying to save money on  their microchips are putting their clients at risk. Unfortunately, the unsuspecting owner who thought they were doing the right thing by microchipping their pet will be the one to suffer.

This troubling screen shot was captured from the website of one of the 900 companies, K9 Microchips. They actually admit that they won’t be responsible for keeping track of who they sold the microchips to.  “K9Microchips.com & it’s representatives are in no way obligated to assist anyone in anyway that did not directly do business with K9Microchips.com.  We make no promise to keep information on who purchases microchips, nor to document which microchips are shipped to which customers. ” K9 Microchips

This same scenario is applicable to most 900 chips.  The purchasing organization must do the microchip company’s job and track it back to themselves because they can not rely on the microchip company to keep these records.

U.S. microchip companies that sell the 900 shared manufacturer code (there are over 100 companies worldwide that use the shared code) include:

  • Smart Tag (collar tag included)
  • Save This Life (collar tag included)
  • nanoCHIP (no collar tag)
  • K9 Microchip (no collar tag)
  • Homeward Bound (no collar tag)
  • Petstablished (no collar tag)

Our advice to the microchip consumer and purchasing animal welfare organizations and vets – stick with one of the Big 5 below. Your pet (or your client’s pet) is depending on you to help bring them safely home.

  • Datamars/PetLink
  • HomeAgain
  • AKC Reunite
  • AVID
  • 24 PetWatch

ONE universal system that everyone participates in is paramount. In our next article we will discuss the issue of  the American Animal Hospital Association search engine. Which of the big 5 microchip companies participate? Which don’t? Stay tuned.

Champ – Lessons Learned.

On April 30, I pulled up to a house, and I saw a proud new father in his driveway holding his son. I exited my vehicle and introduced myself. A few hours before, I had seen a post on Facebook about a local family dog, Champ, that was missing. As soon as I could, I contacted the owner, Jeff, to learn more about his dog. He told me Champ had gone missing the night before. He was a large, brindle 10 year old male Lab/Boxer mix, with a white chest, red collar, and friendly disposition. I thought to myself, friendly, big, older dog; this should be easy. Unfortunately, I was wrong.

As Jeff held his son, he explained what had happened the night before: he was letting the dogs out before heading to bed. Champ and his brother, Jager, went out. Jeff let the dogs back in, or so he thought. He locked up the house and went to bed. In the morning, he discovered Champ was not in the house, and not outside. Champ was gone!

Champ’s information was immediately put up on the Lost Dogs Illinois Facebook page and other area pages. Soon, Jeff and his wife got the first call of many from people seeing Champ over the next 8 days.   The first few calls had Champ heading 
toward a nearby golf course. Jeff and Jess headed 
out to look, then spent the day driving around 
passing out fliers and talking to people in the 
neighborhood. Many were now on alert and knew
to call them if he was spotted. That evening, with a heavy heart, Jeff and Jess went home without finding Champ.

The following day, I made more fliers, hoping to get them hung. I also put a flier on the back window of my car and encouraged others to do the same. I was getting stopped multiple times by people asking questions and telling me they were watching out for Champ. Jeff and Jess continued to get calls seeing Champ in the area of the golf course and by the red barn. As more people shared the posts of Champ missing, there were more cars in the area. That meant there were more eyes to spot him, but also more cars that could hit him, and people to chase him away. Another full day came and went without Champ home.Untitled

 

Champ was spotted but managed to slip into clever hiding places each time. I received a message around 10:15pm that night that Champ was now spotted a couple miles down at a park. He was just an arm’s length away from someone, but when they said Champ’s name, the dog turned and ran into the darkness of the park. Someone posted the sighting online and people arrived at the park using flashlights. A police officer even used his spotlight to help. However, if Champ was there, he was not going to come out with that number of people searching.  Jeff took the shirt off his back,and put it and some treats under a play area he hoped Champ would go to for rest.

On Saturday morning  Jeff woke early to check on his shirt and treats. No Champ, no change. Thinking that it was the weekend and that Champ would be ready to mingle, Jeff was sure he would go up to someone and would be home that evening. Families would be out in yards. Fathers would be barbecuing dinner, and the smells would lure Champ out of hiding! Jess also created the Find Champ Facebook page. Champ had 771 followers very quickly. The day passed and there were just 2 calls and still no Champ. Jeff and Jess put out another blanket and treats near the cornfields where they thought he may be.

Seeing Jeff and Jess looking a little defeated, I reached out to Susan from Lost Dogs Illinois. She knew Champ was missing, but I needed to fill her in on what we had been doing and ask for suggestions for next steps. She mentioned that Champ may not be seen for the same reason we thought he would be. Because it’s the weekend and a lot of people would be out, he would hide. I also inquired about using a tracking dog, and she said they do not recommend tracking dogs. They do not find dogs. She did suggest a feeding station and trail camera. She also offered, if needed, a large humane trap. After talking with Susan, I shared her suggestions with Jeff and Jess.  They felt that setting up a humane trap would not be an option as Champ was a Houdini, and there was no way he would be kept in a trap if he went in. We set up a feeding station where  he had been spotted on several different days which lead right to an area we would eventually call “Tick Field.”

The next morning we went to the feeding station hoping we would walk up and find Champ resting on his blanket with a full belly of chicken and bacon. My heart sank. The bowl was untouched. I went home and printed a map marking all the sighting locations. I was trying to see if there was any pattern to his movements. For a few days it seemed he was on the golf course during the day and park at night. If this was true, where was he hiding?

Monday was uncomfortable. Silence is usually a blessing, but this time we would have welcomed the phone ringing and it wasn’t. No one was calling – was Champ ok?

Tuesday morning was an eventful one. Jeff and Jess started receiving calls at 6am. Champ was spotted walking down a road. Then, he was on a path behind an elementary school. This was the closest Champ had gotten to home. We wondered with the rain from the night before, were all the scents being picked up and he was on his way home? Again, people were posting all over social media and the area had people everywhere. Champ once again outsmarted everyone and slipped by. At this point, Jeff and I were thinking how crazy it is that Champ has been seen by everyone else but us. We had spent every free minute looking for him and hanging fliers and talking to people, and Champ never showed himself to us.  I asked for help to post fliers in this new area. I was going up and down the streets placing Champ’s information by the mailbox flags. I knew we could not place anything inside a mailbox.  I noticed a mail truck coming our way and was happy to see it. In recent days I had been able give other mail carriers a flier that was happily received with well wishes for finding Champ. This was not the case with this time. She ignored my 2 attempts to get her attention and then turned her truck around and started up the other side of the street where I had just been and watched her as she went up to the mailboxes and took the fliers. Shocked, I looked at the other volunteer and said, “She is taking the fliers!” He was just as stunned. He caught up to her truck and asked her why she was taking them since they were about a lost dog. She snapped at him something about postage and drove off. I called the post office to find out that no one is allowed to put anything inside or on a mailbox.!

Wednesday went by without a single call.  Jeff and I began to walk behind the houses into “Tick Field.” We were playing detective, not allowing Champ to be steps ahead of us anymore. This is when Jeff mentioned Champ also ‘army crawls’. I am out here looking for a brindle coated dog that would blend into everything that also army crawled!  We found some fresh dog poop and a toy that had the stuffing newly pulled out (this is something Champ would do).  As we walked, Jeff was pulling ticks off of himself. Jess showed up and had Jager, Champ’s dog buddy, with her. He seemed to walk a path they felt was where Champ walked. When we exhausted our “research” of this area we headed to the car. While walking back to the car, Jess about stepped on a snake.  Thankfully she saw it before, stepped back and we concluded it was just a garter snake.  WHEW!

Thursday was another quiet day with no calls. I had just finished checking the feeding station when Jess called. It was about 8:15pm, and she had just received a call from a couple of girls who were out on their bikes and saw Champ. He was over by the gates by the beach. This was about 2 miles from the last place he was seen on Tuesday. I was close to the street so I headed over. We had not had any calls since Tuesday morning, and there was still a constant flow of cars and people looking – Champ had moved somewhere quieter.  I heard a ruckus in a yard when I pulled into the gates where he was said to have headed. It was really dark by this time, and it made it very difficult to see. I also knew I could not say his name without him running, so I was praying for backup, just in case. That’s when Jeff pulled up. We canvassed the street and yards, not expecting too much. We went down to the gate where he was first spotted before the girls called his name and he ran. There, we met another woman who saw him too. She said he was standing, sniffing around. He was there long enough for her to pull out her phone and bring up his picture, she was 100% sure, it was Champ. The concern about cars was even greater now. As we  stood there, cars sped by. We couldn’t afford other people looking for him to add to the traffic on the roads. Even worse, Champ could run into the road!

Thankfully, we moved fast. One woman had already posted the sighting on FB, but we were able to delete it before anyone saw it. I talked to Jeff, asking him to keep this quiet, just between a small group of us for Champs safety. Let’s let him get comfortable, even if it took another day or two. We called it a night shortly after to allow Champ the space to find a place to rest and be safe for the night.

Friday morning, both Jeff and I did a quick drive around before work. Neither of us saw anything, which was okay though. For the first time I actually felt that Champ was safe.  SUDDENLY, at 2:42pm, I received a text.  This is what I saw: “Look who I have!”  I couldn’t believe my eyes! I was incredibly happy for Jeff and Jess. Champ looked good. Now, what was the story?

Champ

Well, after the Tuesday morning sightings, it seems that Champ headed down toward the beach through the gates. He took up residence under a deck. A  gentleman  had spotted him, but was unaware that Champ had been missing for all these days. While we were on call for sightings, a relationship was building between Champ and this man. In the morning he would give Champ pancakes, and for lunch he would have some chicken. This afternoon, Champ came out for a little love and his new friend was able to get the phone number off Champs tags and call Jeff. As you can imagine, with this news Jeff rushed over to the house. Champ was under the deck. There was only one way in and one way out. Jeff walked to the back and he whistled “his whistle” and Champ came out like a flash to greet his dad. After a few minutes of hugs, kisses, and tears, Jeff thanked the man and headed home with Champ. I was able to stop by their house within the next hour. I was so happy to meet this big boy that led us on an expedition that lasted for 8 days!

Champ’s travels took him to the golf course, through corn fields, by the red barn, the park, on bike paths, digging in backyards, trotting under windows, and traipsing through the woods.  He came through it all with an abundance of ticks and only a small cut on his paw. Other than that, he was tired and a little clingy, but Jeff was just fine with that as long as Champ was home.

Champ3

Here are some of the important things I learned while searching for Champ:

  •  I think the most important thing I learned was that having a ‘core’ group is crucial.
  •  Too many people responding to a sighting pushes a dog further away.
  •  Dogs get to a point when running scared where they won’t answer, no matter how        friendly they are or who is calling them
  •   Keeping some information quiet is best for the safety of the dog.
  •  Set aside your emotions and think of the dogs safety first .

Finally, I was reminded that we live in such a wonderful community. I have 
 seen again how one dog can bring people together, and now, I have 2 new amazing people in my life ‐ Jeff and Jess, and, of course, Champ and his dog buddies at home. That little boy Jeff was holding when I first stopped over is in for an exciting story when he grows up!

Sidenote:  We want to thank Kerry, Jess and Jeff for sharing their story about Champ. LDI’s mission is to empower our dog loving communities with resources, tools and tips on how to find lost dogs.  The more knowledge that is disseminated;  the more dogs will be returned home safely.

Follow-up on to LDI’s Blog “To Hold or Not To Hold”

 

Posted on LDI's Post by Page section

Posted on LDI’s Post by Page section

Our follow-up to our blog To Hold or Not To Hold – Is it the law? – That is our question

The topic generated a great discussion on our Facebook page. It inspired one of our fans to write an email to the Department of Agriculture. Copy of her email:

“Hi, I was wondering if you could tell me what the legal responsibility is if one finds a lost dog.  I have heard you have to do our due diligence in finding the owners before keeping it as a pet or finding it a good home.  Specifically, if the dog has a microchip, does the vet or animal control who reads the microchip legally bound to keep the dog while the owners are contacted.  Can the finder of the dog, keep it until the owners are contacted.  I searched through legislation and your website and could not find information on this.  If you can cite any laws or regulations, that would be great.  Any info you can provide would be greatly appreciated.”

The response to her email:

“Lost” or stray dogs should be turned over to Animal Control.  The Illinois Animal Control Act requires them to scan for a microchip and search for any other identification and then notify the owner.  Once the dog is identified, the animal control is then required to allow the owner 7 days to pick up the dog.  Keep in mind that people who lose their pet will check with animal control to see if it has been picked up or turned in.  If you keep the dog, the owner may never be reunited with their pet.

Mark J. Ernst, D.V.M.

State Veterinarian / Bureau Chief

Bureau of Animal Health and Welfare

Illinois Department of Agriculture

The  response to our fan’s email really didn’t answer the question.  We would still like to see the law in writing.

Miracles and happy endings do exist!!!

Coqueta

Coqueta was reunited with her family the next day after her mandatory three day stray hold at Chicago Animal Care and Control (CACC).

Miracles and happy endings do exist!!! Thanks to the guidance and help from the two animal welfare organizations, Red Door Shelter and New Leash on Life; Coqueta’s Good Samaritan was able to pull Coqueta from CACC and foster her. A team of volunteers distributed fliers and in one night she was reunited when her owners saw one of the posted fliers.

One of Lost Dogs Illinois’s (LDI) concerns with reducing the stray hold from five days to three days was owners would not have time to find their lost dogs. Coqueta’s story verifies this. Many owners who are looking for their dogs do not find them within three days. More time is needed.

A LDI shout out to this special Good Sam who went the extra mile to find Coqueta’s family! Coqueta didn’t need a new home. She just needed to go back home.

Thank you Guy and the Anti-Cruelty Society for your blog about the importance of ID tags and Microchipping!

Wally

On April 29, 2015, the Anti-cruelty Society posted this blog What’s in a name…if you don’t have proper ID?

While we are thrilled that Anti-Cruelty is promoting microchipping and ID tags as a way to get lost pets home, we would have hoped that this campaign would have been promoted soon after the ordinance was passed. There was a window of four months before the ordinance was implemented that Chicago  animal welfare organizations could have offered free and low cost microchip clinics in low income and under served areas. Also, a public campaign about the change of the stray hold should have been implemented.

It is stated in Anti-Cruelty’s blog that historically the return to owner (RTO) rate is 2% for lost pets without identification or microchips. Although this may be statistically true, in our opinion, reducing the stray hold was a knee jerk reaction that will result in the missed reunions of many family pets. Implementing more proactive procedures to return more lost pets home should have been the first approach. For your review, we have included our recommendations that were presented two years ago to the Chicago Animal Care and Control (CACC) Management team. These recommendations were never introduced.

Best Friends National Conference… The Way Back Home – Reuniting Pets with Their People

Best Friends Conference

Lost Dogs of America and HelpingLostPets.com are pleased to be presenting at the upcoming 2015 Best Friends National Conference in Atlanta July 16-19.

Our joint presentation “The Way Back Home: Reuniting Pets with Their People” will provide proven strategies to assist shelters and volunteer groups to increase their Return to Owner rates (RTO).
For more information about the conference and register, please visit:http://conference.bestfriends.org

Why We Do Not Endorse Lost Dog Tracking Devices and Tag

The Garmin  GTU - 10. Soon to be useless! It is still offered through 3rd party websites. Don't waste your money!

Although this article was written in 2015, we still do not endorse GPS tags  or devices for the reasons stated below.

Thanks to the power of social media and the loyalty of our fans,   Lost Dogs Illinois, Lost Dogs of Wisconsin  and the sister organizations of  Lost Dogs of America have developed a very large Facebook following and audience (over 200,000 Facebook fans).   Many product developers contact us hoping that we will endorse their products.  The lost pet product market is booming.  Distraught owners will spend a lot of money both before and after their beloved pet goes missing.

These new devices range from nifty, high-tech ID tags to complicated GPS tracking devices that you affix to a collar.  The problem is that they all rely on a company that may or may not be around in a couple of years. Competition amongst these companies is fierce. Many will fail. I want to take a few minutes to share my story.

I have a high-flight risk dog named Pixie.  We often leave Pixie at a boarding kennel when we are out of town so my husband felt that purchasing  a collar tracking device would give us peace of mind while we were away.

My husband did the research on several devices and  purchased a GTU-10 mobile tracking device from a trusted company, Garmin. It cost about $200 and required a $50 yearly service fee.   The pros of the device: highly accurate, waterproof, easy to attach to the collar.   The cons:  a short battery life when it was in “search” mode, and it was fairly large and heavy for a small dog.

Regardless, we were happy with it. Until recently.

A visit to the Garmin website revealed the following message.  (We did not receive any notification from Garmin).

Here is what they have said:  “The connected services provider for your GTU 10 has determined to cease operations of its 2G network by approximately Jan. 1, 2016. Unfortunately, the third-party services necessary to support the network connectivity operations of your GTU 10 unit will be impacted. At this time, there is no viable alternative of such services; therefore, after such date your GTU10 unit will no longer be operational. We apologize for the inconvenience.”

The device will be useless by January 1, 2016. They are not going to offer a replacement device and they have not offered any sort of credit or refund despite my phone calls to their customer service department. One of the customer service representatives actually had a “too bad, so sad” attitude that we had spent several hundred dollars with Garmin and are now going to have a useless device.

Lesson learned and let this be a warning to all. GPS and cellular phone technology is changing so rapidly that many companies that are here today will be gone tomorrow. Although Garmin is not going out of business, the company that provided the support services for the GTU-10 is and apparently there is no viable alternative.

The best way to protect your dog is with a good old-fashioned visible ID tag (not a fancy gizmo tag that connects to a service) and a microchip from one of the 5 big reputable companies (Datamars, Home Again, AVID, 24 Petwatch or AKC) that has your current information registered.  If your dog goes missing, get the word out using old-fashioned flyers and  intersection signs.  Based on our 10 years of operation, flyers and signs are the Number One way that lost dogs are found.

Create your free flyer and social media links by filing a report with our partner, Pet FBI at www.petfbi.org.  One of our volunteers will post it to the appropriate state or provincial Facebook page.

1/15/2021

Kathy Pobloskie, Director and Co-Founder Lost Dogs of Wisconsin; Co -Founder and Co-Director of Lost Dogs of America