Category Archives: Animal Control/Stray holding facilities

Articles pertaining to ACO/Stray holding facilities

City of Chicago Animal Care and Control (CACC) Return to Owner Rate for Dogs is Steadily Improving.

For many years the CACC’s Return to Owner (RTO) rate for dogs was DISMAL. Six years ago we met with the then senior management staff to discuss what CACC could do to get more dogs home. It should be noted that 60% of the intake of CACC is stray dogs. That means many of these dogs are “owned”. These owned dogs need to go home; not have a new home or be euthanized.

Lost Dogs Illinois believed that by implementing the ideas suggested below, CACC would increase their Return to Owner Rates, reduce euthanasia and relieve pressure on the rescues that are carrying the burden to save lives. Slowly CACC started implementing the following suggestions (which we have noted in red) and this year the RTO for dogs has been over 40% (June – 45% and July 42%). Just think how many more dogs could be reunited if they implemented more of our suggestions.

  • Implement a Marketing Campaign to bring awareness to the public that your facility is where their lost pet has been taken. (Simply by having volunteers post flyers (other languages) in neighbor stores, etc.) Or place ads on Craigslist, newspapers, etc.
  • Develop a Volunteer Pet Detective or Lost Pet Recovery Team to do some of the following tasks listed below.
  • Use a dedicated email address for lost and found pets. Develop a lost pet report form on the website to enter information about lost and found pets. Use this to match against pets that are being held at other facilities or are posted on LDI, Craigslist or other internet sites.
  • Tracing dead end microchip and ID tags (Lost Dogs Illinois has volunteers who trace dead end tags and will train other shelter employees/volunteers) HAVE OFFERED
  • Door Greeter to help people with lost pets, post flyers on the board and give out lost pet information.
  • Use Helping Lost Pets as a centralized database. IMPLEMENTED
  • Volunteers can help individual lost dog families with lost dog recovery tips
  • Make sure any adopted dog or claimed dog leaves with an ID tag on a new collar. (Apply for an ASPCA Grant to receive an ID engraving machine) Research shows putting the tag on the collar when the dog leaves a facility increases the likelihood of a reunion. Research shows that more than 80% of Good Samaritans who find dogs want to find their owners. If the tags are not being attached to the collar it is defeating the purpose. IMPLEMENTED
  • Use AVMA Best Practices for Scanning for Microchips. WE HOPE
  • Implement Field redemptions by having scanners and computers on the trucks. If the dog does not have to come into the shelter there is less stress on the dog, staff, volunteers, and other dogs in the facility. This reduces euthanasia and makes more room for truly homeless dogs.
  • Negotiate or reduce fees so they are not punitive. IMPLEMENTED
  • Install a big flat screen TV in lobby for people to view the “found animals” that are being held. Many people have phobias about entering the wards. INSTALLED KIOSK IN LOBBY
  • Expand the hours of tours for stray wards.
  • Expand website to include different languages or install translator. Provide tips on how to find lost pets on the website.
  • Register microchip to the owner at implant. IMPLEMENTED
  • Use found dog signs at the location where a dog is picked up by field officers STARTED BUT STOPPED
  • Free or low cost microchip clinics along with ID tagging – HAVE BEEN DOING THIS

Lessons Learned from An Animal Control Officer

This week I, personally and professionally, learned a valuable lesson, never ever underestimate the survival instinct of a dog. I, because of this underestimating, did not do everything in my power to find a dog until a full day had almost passed which could have contributed to this dog losing her life. All because I underestimated a 5 pound chihuahua dragging a leash.

Blanca

This past weekend, Memorial day weekend I was sent a text message by another ACO from our neighboring AC about a tiny little chi who was lost in a forest preserve that was next to my territory. The family had been out at a party enjoyin the Memorial Day holiday and had their dog on leash. A bigger dog, not on leash, ran at this little dog, Blanca. Blanca in fear took off and the owner lost control of the leash. So the last the family saw of their little girl was her running through a parking lot in the forest preserve dragging her pink leash. They looked and didn’t see her again that day.

I found all this out about ten oclock that night. It was too late for me to get in the forest preserve (they lock the gates at the entrance). The rangers gave me permission to enter the park but without my vehicle because of the gate. Where they had seen Blanca was over a 1/2 mile inside the park and it was now pitch black. I would have never seen her if she was running around. In addition this forest preserve is large, has at least five different shelters, a running path and I didn’t have any idea even where I would look.

The whole night I was upset that I couldn’t help figuring this little one had no chance to survive the night. How would this little girl especially dragging a leash survive out there? Forest preserve is 99% forest. I figured she was either going to be eaten by a Coyote or her leash would get caught on a tree or a stump somewhere we would never find her and she would starve to death.

I went out looking for her at 7:00am the next morning hoping to see her. I did not and I really still wasn’t in the right mode because I honestly thought she was dead. Then later that afternoon I received a message from the family that she had been seen, that morning, and was still dragging her leash. I was thrilled and upset all at the same time. Here I was not doing what I would have normally been doing because I didn’t see how this little five pound little girl had survived but she did. But she was alive and she was depending on us to save her.

I jumped into the mode I should have already been in. I went out with a friend and our two dogs just to walk them out there. I brought food to set up a feeding station along with our trail camera. I had the family meet me out there to leave an article of clothing near our feeding  station and to just go out and hang out where she had last been seen. It was dusk now and the Park Rangers had given us permission to stay out there past closing time when it was quiet and dark. I felt we were doing what we needed to but about 12 hours too late because I didn’t expect this dog to still be alive. I was still kicking myself because if she did not make it I would feel responsible. We didn’t have a sighting but I felt more hopeful even though I was still very concerned about her getting this leash caught on something.

I drove out the next morning before I was on duty (dogs are known to be seen at dawn and dusk) and saw a guy at the maintenance facility which is where she had been seen last. I asked about if he had seen any dogs. He asked me, do mean the Chihuahua? I answered yes and how did he know. He said the family had just picked her up. Tears came to my eyes and I couldn’t believe it. She had not only survived another night avoiding coyotes and getting her leash caught on something, she had made it home to her family. The tears, of course fell. I asked the guy how they found her. Well next to the maintenance facility is a community garden and next to that garden, in plain sight are two sinks with legs. So this little girl has gone two days without getting her leash caught on a tree or stump in the forest where we would have most likely never found her and she would have starved or been coyote bait. Yet now she gets her leash caught on a leg to a sink right in plain sight where she was easily seen and couldn’t get away. Her dad had already come by earlier that morning, found her and brought her home.

This little one defied all odds and did it all on her own. If she had been bigger and not dragging her leash I would have been in a different mindset but instead I underestimated their amazing abilities and instincts. Yes, there was obviously some luck involved but with lost dogs you never know and I learned, you should never ever get up on them. They might just surprise you. And this story could have been very wrong but this little girl showed me that a 5 Chihuahua who misses her family has the will and ability to survive.

Dana

Thank you, Dana, for sharing your story.  Dana is the animal control officer for North Chicago.

Update to the article – Welcome to the Cook County Animal Maze

 

In 2015, The Chicago Reader published an article entitled “Welcome to the Cook County Animal Maze”. The text of the article is reprinted below. We wanted to update our fans on our progress since then.

For the last two years, Lost Dogs Illinois has been using and promoting a centralized database called Helping Lost Pets (HeLP). LDI believes in the Power of One! If all of the entities used ONE centralized database it would make it much easier for lost pets to be reunited with their families. So far, only one stray holding facility in Cook County is using the HeLP system. That is the City of Chicago Animal Care and Control. The rest of the facilities do not use HeLP. The county remains a confusing patchwork of systems, with little to no cross-commuication between them. Some stray holding facilities, vet clinics and police departments post photos of impounded pets on Facebook or their websites. Some do not.

We are frustrated and disappointed that more facilities do not utilize HeLP. It is FREE and has numerous features to enable owners, finders, employees and volunteers to make “matches” between missing and found pets. Together we could help more dogs get back home to their rightful owner.

Welcome to the Cook County animal maze

A patchwork animal-control system with no central database has made Chicago and its environs a place where lost dogs stay lost. Animal lovers and Commissioner John Fritchey want to change that.

By Julia Thiel

Last November, a yellow lab named Harley escaped from the yard of his home in Garfield Ridge, near Midway. As they searched for him, Harley’s owners checked both Chicago Animal Care and Control and the Cicero facility Waggin’ Tails Animal Shelter, with no luck finding him.

But Harley had in fact been taken to Waggin’ Tails after his escape. From there he was transferred to the Animal Welfare League location in Chicago Ridge, which is where some volunteers with Trio Animal Foundation found him in early December. Chicago-based Trio pays medical bills for homeless pets, and the volunteers were looking for animals in need of help when they noticed a hematoma on one of Harley’s ears, both of which had become infected.

Bridgid Nolan, Trio’s medical and rescue director, says that despite his condition, it was immediately obvious that Harley was no stray but a lost pet. “He was way too good not to have been someone’s dog,” she says. “He was well mannered, incredibly calm and affectionate.” The Trio volunteers took him to the organization’s vet, who treated Harley and was the first to inform Nolan that the dog was microchipped.

Nolan got the information from the chip; the phone number was disconnected, but the address led them to Harley’s family, and soon after, Harley’s owners—a father and two young children—came to Trio’s facility to claim their pet. When Harley saw the family, Nolan says, “he jumped into the kid’s lap and started rolling around on his back. They were all on the ground in this joyous reunion pile.”

Still, the owner (who declined to be interviewed for this story) was “pretty frustrated.” Nolan says Harley was held by Waggin’ Tails for 14 days before being transferred to AWL, during which time a letter was supposed to have been sent to the address associated with the microchip. But not only had Harley’s owner failed to receive a letter, he’d gone to the shelter and been told that his dog wasn’t there.

Harley (and his owners) got lucky. But not all lost pets do, and Nolan says that Cook County’s lack of a centralized database to track recovered stray animals is a major part of the problem. “It’s a frustrating, dangerous situation,” she says. “Dogs get euthanized, cats get euthanized. They get transferred to rescue groups and then they’re adopted out. The whole system’s a bit of a mess here. I can barely navigate it sometimes, and I’ve been [working in the rescue community] for 11 years. For the general population, it’s super overwhelming. You have no idea what’s going on.”

There’s no question Cook County has a decentralized, patchwork system. Chicago Animal Care and Control, in Little Village, takes in all the animals impounded within the city limits. But in the suburbs, each municipality is responsible for its own animal control, and with 135 municipalities in Cook County, there are a lot of places where a lost animal could end up. Most municipalities contract with shelters like AWL or private facilities like animal hospitals to care for impounded animals. (Cicero and Evanston, which have their own facilities, are the exceptions.) Cook County Animal and Rabies Control is responsible for unincorporated areas and the Forest Preserve District (which together total 234 square miles, just short of a quarter of Cook County’s 945 square miles of land), but doesn’t have a facility of its own either; all stray animals impounded by CCARC—on average about 500 a year—go to the AWL shelter in Chicago Ridge. From there, unclaimed animals may be taken in by other shelters, adopted by individuals, or euthanized. Yet there’s nothing to help owners find their missing animals amid this sprawl.

Four years ago, Susan Taney started Lost Dogs Illinois to help people find their missing pets. She recalls an animal control director in central Illinois telling her, “Wow, you’re going to be surprised at Cook County. It’s a mess.”

That warning turned out to be true. “It’s a maze to find your lost dog,” Taney says. She doesn’t believe that the current system is efficient or effective, and points out that the CCARC website doesn’t even list the stray holding facilities used in Cook County (her nonprofit’s site, lostdogsillinois.org, does, in addition to hosting its own database of dogs that have been lost or found by individuals). “Dogs have four legs, they can’t read signs. They can’t tell what municipality they need to stay in,” she says. “We’ve had dogs found in Wisconsin.”

Last September, Dolton Animal Hospital, the facility the village of Dolton in Cook County contracts with to house its stray animals, was shut down after a police officer found four dead dogs, nine emaciated dogs, and a severely emaciated cat that later died. In the aftermath of the discovery, law student and animal rights advocate Sarah Hanneken started an online petition demanding that CCARC be held responsible for its handling of stray animals. In it, she questioned the department’s use of its $3.5 million budget, particularly the fact that the 24-person department has only six animal control wardens for all of Cook County.

Hanneken sent the petition, which ultimately collected more than 3,000 signatures, to all of the Cook County commissioners, and at the county’s public budget meeting in downtown Chicago last October, she and Taney each outlined their concerns about CCARC.

Cook County commissioner John Fritchey says that the issue was already on his radar—over the last couple years he’s received hundreds of complaints about CCARC. And he says that at the budget hearing Hanneken and Taney attended last fall, some of the answers given by Donna Alexander, CCARC’s director, “didn’t match up to some of the facts I had.” For example, he says, Alexander told him that someone is reachable 24 hours a day. But one evening during the 2014 polar vortex, Fritchey got a call about dogs being left outside in West Town and tried to contact CCARC. It took him several tries to reach anyone, and “when I did, I was told that nothing could be done until the next day, there was nobody they could put me in touch with and nothing they could do,” he says.

“A number of questions [have been] raised about their budget, how they’re using their resources, salaries,” Fritchey says. And “I’ve had multiple instances where routine requests for information from my office to the department have been treated as Freedom of Information requests,” he adds. “That in itself raises red flags to me, and sets a very bad tone.”

In January, Fritchey asked Patrick Blanchard, the Cook County inspector general, to conduct an operations review of CCARC, which is currently under way. (Because the investigation is ongoing, Blanchard was not able to comment.)

“The Dolton case is one example of what’s wrong with the system,” Fritchey says. “It did not involve a facility that the county contracts with. But if we provided our services better, there’d be no need or opportunity for something like that to happen.”

“Dogs can’t read signs. They can’t tell what municipality they need to stay in. We’ve had dogs found in Wisconsin.”—Susan Taney of Lost Dogs Illinois

Fritchey thinks that, in addition to improving animal-control services, Cook County should operate its own shelter or shelters, centralizing the animals currently impounded by CCARC and municipal authorities. For examples of models to follow, he points to Los Angeles County, the only one in the U.S. with a greater population than Cook County’s (it has six shelters), as well as Arizona’s Maricopa County and Miami-Dade County, which are both larger than Cook County in square miles. “There’s no question it’s feasible,” he says.

Asked about CCARC’s responsibilities and goals, department spokesman Frank Shuftan (who said he’d collaborated with Alexander, CCARC’s director, on the e-mailed answers) emphasized rabies control: “The department’s main goal is to protect the public health from rabies and other diseases transmitted from animals to people through vaccination, registration and education.” (This is essentially identical to the mission stated on its website.) The e-mail addressed the spaying and neutering of pets, but discussed stray animal control only in relation to the training in animal control techniques that CCARC provides for Cook County municipalities.

That’s because in the department’s view the present system making each municipality responsible for its own animal control is the most efficient one. “Strays are most easily apprehended by local animal control or properly trained law enforcement who are familiar with the terrain and who can be deployed rapidly due to proximity,” wrote Shuftan. Moreover, CCARC maintains, placing lost animals in shelters close to their homes increases reunification rates with owners: “Best practice holds that a centrally located facility does not increase owner and animal reunification as well as locally based housing.”

As for a central, searchable database, CCARC’s reply again focused on rabies: the department’s discussed creating a password-protected one to allow law enforcement officials to access rabies tag records, but it’s a “technical and capital issue” that hasn’t come to fruition, Shuftan said. He didn’t address the question of creating a database of animals impounded by CCARC that, like Lost Dogs Illinois’s, is publicly accessible.

Fritchey, who owns a rescue dog himself, doesn’t think the “technical and capital issues” CCARC refers to are necessarily insuperable. He points out that Cook County has quite a few buildings that are currently standing empty; it might be possible to retrofit one as a shelter. “I wouldn’t be surprised if we’re able to do that for less money than we’re spending now, with better results,” he says.

“If Cook County wants to say, hey, we are doing what we are supposed to do under the law, OK—that’s fine,” he adds. “But just following the law doesn’t meant that you’re doing things right. Can’t we do this better, even if we need to make legislative changes to do it?” Fritchey realizes that, especially in the midst of city and state budget crises, he may be criticized for focusing on animal control, but shrugs that off too. “When you look at animal welfare issues, it’s not just about the animals, it’s about the owners and families they came from,” he says. “People care about this issue. It’s not a frivolous issue.

“There’s few people I like better than my dog,” he adds, “so this is an easy one for me.”

Reprinted from The Chicago Reader

 

 

Why is Cook County Animal and Rabies Control a Secret?

 

Two years ago, Cook County Commissioner John Fritchey requested an audit by its Inspector General of Cook County Animal and Rabies Control (CCARC).   Eight months later on August 21, 2014, Cook County Inspector General Pat Blanchard presented the summary of Operational Review of the Department of CCACC. This was just a 15-page summary of an 80 page report.

On September 25, 2015, Lost Dogs Illinois’s (LDI) director filed a Freedom of Information Act (FOIA) request to the President of the Cook County Board and the office of the Cook County Inspector General (IG) to receive the full and complete Operational Review of the CCARC from which the summary was prepared. The LDI Director was denied the full and complete report by the Inspector General’s office. The President’s office said they did not have the complete report in their possession. The LDI Director then filed for a review of the denial to the Attorney General’s Public Access Officer. The Public Access Officer upheld the denial.

On December 8, 2015, the LDI Director along with a LDI adviser, met with Martha Martenez, Cook County’s Director of Administration, who oversees the department of Cook County Animal and Rabies Control. A discussion was had concerning several issues and solutions in regard to the report.

A year after the IG released the Summary Report, the LDI Director made another FOIA request of the Cook County Board President’s Office and the Inspector General’s office to find out the outcome of all the recommendations in the report. Both sent back denials. The LDI Director then sent a request for review of the denial to the Public Access Officer who then contacted the President’s office. After several contacts, the President’s office sent the Public Access officer the 10/2015 letter that was sent to the Inspector General’s office (standard 90 day follow-up letter).

It has been two years since Commissioner John Fritchey asked for a complete study of CCARC. It took the IG department 8 months to do this operational review. Nothing has really changed.

Lost Dogs Illinois believes in change for the better for Cook County residents and their pets.   As stated by our Director at the Cook County Commissioner’s Budget Committee meeting (11/3/2016) “I am not discounting the importance of rabies and public safety but I really believe it is time to reexamine the mission of this Department and reorganize CCARC to provide better services. Cook County is the 2nd largest county in the US, we should be proud to offer an efficient way for owners get their loved family members back.”

We also would to state that according to the Fiscal Year 2017 Preliminary Budget – Special Purpose Fund Outlook Cook County is showing approximately $8.6 million fund in the Special Purpose Fund. What is the purpose of the fund and how is it helping Cook County residents and their four legged family members?

If you are as concerned about this issue as we are, please contact your Cook County Commissioner. You can find out who your Commissioner is by clicking on the link below.  Tell them that you want an Animal Control Department, which better serves the community and their pets.

List of Cook County Commissioners

Further reading

 

 

 

 

 

 

 

 

 

 

 

It is Now or Never

Where Oh Where Could My Lost Dog Be Held in Cook County

Part-2 – Where Oh Where Could My Lost Dog Be Held In Cook County

Inspector General Report Cook County Animal and Rabies Control

Action Alert – It is Now or Never

Action Alert – Cook County animal and Rabies Control

Bowser, come home – Why lost pets stay lost in Cook County – Chicago Tribune Editorial Board

Chicago Reader – Welcome to the Cook County Animal Maze

Follow-Up – Cook County Commissioner’s Budget Meeting – November 2015

Follow-up Meeting with Cook County President’s Staff

 

 

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Where Could Your Lost Dog Be? 2016

As the year draws to a close we are going to ask you to click on this link and to look through our 2016 Missing Dogs Albums one more time. or Helping Lost Pets.  Although we have had an incredibly successful year (over 5,500 reunions so far) we have many dogs that we are still searching for.

Where are they? In this blog post we’ll take a wild stab at our best guess (based on what we have learned over the last six years).

A small percentage of the still missing dogs are probably sadly deceased. BUT, we do know that a body is usually found and we encourage all owners to not give up unless they have confirmed physical evidence that their dog is deceased.  By far and away, our largest single cause of death is dogs that have been hit by a car (usually when they are being called or chased by well-meaning but misinformed citizens who do not know that you should never chase or call a scared lost dog). Our next most common cause of death is being hit by a train. Scared lost dogs will use the path of least resistance, and railroad tracks often provide a convenient route of travel between their hiding places and food sources. Unfortunately, some dogs are killed when the train comes, but again, a body is almost always found.  Our third most common cause of death is drowning; either by falling through thin ice, or by making a poor decision and bolting towards a body of water.  Lost dogs that are not being chased, approached or pressured will make wise decisions and may survive indefinitely.  Dogs that are being pressured or pursued will make poor decisions and may meet an untimely end.

Many people fear that their dog has been eaten or killed by coyotes. We do not find this to be common and very few of our deceased dogs have evidence of being killed by a predator.  Is it impossible? No. But dog/coyote altercations are almost always territorial (the dog is defending his yard or his territory) and scared, lost dogs are not territorial. They will defer to a larger predator.  Lost dogs simply want to survive – so they need to do three things – they will hide from predators (including man) and they will spend their time sleeping and traveling between their food sources and hiding places.   If a dog is killed by a larger predator – the body will usually be found. Predators do not tend to eat other predators and all members of the canine family are predators.

Where are the other still missing dogs? Some are still “out there” as described above. Scared and living in “survival mode”, these dogs may be rarely seen because they have become so adept at hiding and may be mostly nocturnal.  Eventually they will start to hang around one or more reliable food sources (often a farm that is leaving food out for outdoor cats).  If they are left alone they will become more domesticated and may be seen during daylight hours or even attempting to play with neighborhood dogs or farm dogs.  This is why it is SO important to continue to flyer in an ever-increasing radius of where your dog went missing from. Somebody, somewhere WILL see your dog and they need to know who to call when they do.

Some of our still missing dogs wandered far beyond their “jurisdiction”, out of the flyered area, and end up in the maze of animal sheltering and animal control. They may have been adopted to a new family or put down when their 7 day stray hold was up. These are a heartbreaker for us because the simple of act of posting pictures on line of impounded found dogs would bring most of these dogs home.  Our dedicated volunteers and fans scour the internet watching for possible matches but they cannot do this when there are no pictures available. Many Illinois shelters still do not reliably post pictures of impounded found dogs. Please ask them to do so. It is perhaps the simplest way to save lives and free up shelter space for those dogs that truly need it.

The last component (and probably the largest) are lost dogs that have been picked up by a Good Samaritan who meant well but then kept or rehomed the dog without searching for the owner.  Of course, this is illegal in Illinois, but it happens all too frequently. The current “rescue” phenomenon that is sweeping our country has kind -hearted people making false assumptions about the owners of a dog they find. They speculate that the dog has been abused, neglected or “dumped” and needs a new home. We have great success when we can get the finder to file a report with us so that we can post a flyer online.  This serves to dispel the false notion that people that have lost their dog don’t deserve him/her back.  We ask all of our fans to please spread the word to their friends, family and neighbors – Lost dogs don’t need a new home.  They just need to go home. Do not assume that you can keep a dog that you find. He/she is somebody else’s personal property and keeping him/her is illegal.

Thank you for helping us. Please take a few moments, scroll through our missing dog albums, and maybe, just maybe we can help reunite a few more of these dogs in 2016.

Paving The Way To Help Good Samaritans Find A Lost Dog’s Owner.

At the Waukegan Coalition for Spay and Neuter Vaccine Clinic, approximately 125 dogs received a personally engraved IG tag donated by Lost Dogs Illinois. As each dog left the clinic, their tag was attached to their new collar.

Pumpkin modeling her new ID tag.

Pumpkin modeling her new ID tag.

According to ASPCA’s research:

  • By providing personalized tags, and placing them on each adopted or reclaimed animal, shelters can immediately improve the likelihood that those animals, if lost, will be reunited with their owners.
  • ID tags personalized with the owners’ contact information make it possible for the general public who find tagged strays to return the animals to their owners without involving a shelter or animal control agency.
Getting his ID attached to the dog's collar.

Getting his ID attached to the dog’s collar.

As the event rolled on, LDI came to the rescue by donating 50 martingale collars when all of sudden the small Martingale collars ran out.  The rest of  the small dogs got to leave with a collar and tag.

Our community of supporters enables us to provide these services for FREE. Help Us to Help Others to insure their dog has the proper ID attached to a properly fitted collar.    A small donation of $5.00 will purchase an ID tag and a collar.  You can donate by clicking here.

Thank you!

 

waukegan

Lizzie’s Story – Persistent Owner Finds Her Dog Despite Dysfunctional Animal Control System in Cook County, Illinois

Lizzie’s story as told by her owner…..

My dog was gone for 5 days and authorities still took money from me even though they never had her.

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Lizzie before she went missing.

Last Wednesday-Around 2:40 – I let my 2 dogs outside in our backyard to go to the bathroom before I went to work. The gate was closed and there was nothing to worry about.

At 2:43 – I went out to see if they were done and the front gate was slightly open. I freaked out and went to the yard to find our family’s oldest dog there but my other dog was missing. I went inside to get my little brother and he walked around the neighborhood while I drove around. We didn’t see her anywhere. We thought she would be where we usually goes on walks but we couldn’t find her in any yard and nobody had seen her.

At 2:53 – I called my mom. She told me to go to work and my brother and dad would find her. I was stressing out and I could barely work without crying my eyes out.

At 5:30, -my boss let me go on a 2 1/2 lunch to see if I could find her because my dad and brother weren’t able to yet. I knew that they looked on every block in Broadview.   So I decided to head to Broadview Police station and give them my dog’s information. I then went home and called the microchip company to report her missing and to make sure all my contact information is correct because she didn’t have a collar on since she was going to take a bath that day. I then went to go search Maywood since we live 2 blocks away.

Around 6:50 – I was driving down 10th avenue in Maywood when I saw a group of men. I asked if they had seen a black dog and they said they saw a dog that was black with brown stripes walking down 10th. I called my dad and started going block to block to see if I could find her. I didn’t have any luck and I got nervous and wondered if she went on the highway. I checked the other side of the highway and saw two Cook County sheriff officers. I told them what happened and if they received a call for a dog. They told me that they don’t receive those calls, but if Maywood finds her they have a scanner so she would be brought home the same day if they scanned her.

At 7:14, – I registered her on helpinglostpets.com after my mom gave me the website.

At 7:32 – I called my dad and told him my progress and he said that they will go and search Maywood. I went back to work

At 10:38 – I messaged Lost Dogs Illinois and told them what happened. They said to fill out the sheet, which I did and her post went on their page. I finished work at midnight and I still didn’t have my little girl.

Thursday- 11:30 – I started my extreme search to all shelters around the neighborhood. My first call was to Animal Care League in Oak Park. They stated that they receive dogs from River Forest, Oak Park, Forest Park, and North Riverside so if she went in those areas they would have her. I gave the lady my information and Lizzies chip number and hoped she would be found. They told me to call the police stations to see where they brought dogs if they were lost. Broadview and Maywood takes their found dogs to Broadview Animal Hospital.

At 11:43 -I called Broadview Animal Hospital. They said they never received my dog but if she was found, they have a microchip scanner and I would be called.

At 2:51 – I called the Forest Park police station before work. They said they never received a dog but if they did they would take the dog to Animal Care League.

At 2:53, I called Melrose Park Police and they stated that the only dog they have is a small brown male dog. I gave them Lizzie’s information

On my lunch break at 7:00, I drove around Maywood and to see if anyone else saw her and no one did. Went to bed around midnight without Lizzie girl

Friday-At 8:00 am – I went on a walk through Maywood and these two men told me to call Maywood Animal Control. I tried and couldn’t get a hold of them.

At 11:42 – I called The Code Enforcement Department and the lady at the front desk named Karyn said that she would have animal control call me back because he was in court.

At 2:00 – everyone was telling me to call them back so I did and no one was answering. I then called 8 times from 2:00 to 4:00 p.m. and never had anyone answer.

At 4:00 – I told my dad that we needed to go to the village hall because I didn’t feel right and no one was calling me. We arrived around 4:17 and the lady at the front desk yelled at the animal control man for not calling me after she gave him my number to update me. He showed me a picture of Lizzie and asked if it was my dog and I said YES! And he went to the radio to ask if the dog is at the Broadview Animal Hospital and the man said that there is a pitbull at the hospital not a retriever and the man looked confused and asked again if that was my dog and I said yes and she is not a pitbull. “Trust me I have a pitbull at home.” He then told me I had to fill out release papers and pay a 65 dollar fee for 2 days that she was in the Hospital. He stated that a family found her on 7th avenue on the 1900 block and she let 4 little kids surround her and pet her. I filled the paperwork out, paid the cashier and my dad and I went to the animal hospital.

At 4:53 – we arrived and no one was there. We called the number and nobody picked up so we called back to the code enforcement (which close at 5) at 4:54 and no one picked up so I had to wait another day to go pick up Lizzie.

Saturday -The day we finally thought we were going to have her. I worked 7-4 that day, but I asked my manager if I could take an early lunch to pick her up at 9:00 when it opens and he allowed me. My parents and I arrived at 9:04. They opened at 9:00 and no one was there. The lights were on so we thought someone had to be there. I called them 8 times, then I called the village hall which was closed.

A man finally came in and made me fill out paperwork for 30 minutes and he went to the back to get the dog. He brought out a small black dog and a pitbull. Neither were my dog. We showed him a picture and he stated that he never seen that dog and he doesn’t know “why the hell they made you pay”. He instructed us to go to the police department to see what happened and we went over there. The dispatch said they have nothing to do with this and we would have to wait for animal control to go back to work on Monday.

I had to go back to work, so my parents dropped me off and went back. The man showed them the intake records they keep and no dog was received from the location they told me. He told my parents that Maywood has sent multiple families there searching for dogs that has never been there but this is the only time that he has ever seen someone pay for a dog that they didn’t have. They went to Animal Care League and looked at the dogs and didn’t see her.

At 2:57 – I called North Riverside police and they never caught a dog.

At 3:02 – I called Berwyn police and they also had not seen or gotten a call about a dog.

The rest of the day we were watching the Facebook pages hoping someone would see her and driving around the neighborhoods to try and get a glimpse of her. We had a close family friend print out flyers that someone made for us and we posted them on the poles of the street she was found and put a flyer of each of the houses mailbox or door hoping someone would call to tell us what happened.

The man at the Broadview Animal Hospital called the cops, which said that an Officer named Guzman answered the call for Lizzie. Someone on Facebook found his number. We called and left a message. Many people emailed other officials including the mayor of Maywood. No one received a message back. My mom went to the police station to talk to a Sgt. Fairley and he said that it is not his problem.

Many people were sharing and giving advice (which we thank) and we had my friends and others posting on news channels such as WGN, ABC, FOX, and NBC. My mom even emailed those said news stations to see if they can help

We started to run out of options. We contacted media, posted on Facebook, talked to unwilling police officers in Maywood and the only thing we had left was to go to the village hall to demand my dog back as well as my money

A few people told us to look at the Bellwood shed to see if she was there and we decided to go over there. The only dog they had was a pitbull who was very excited to see us.

The rest of the day I planned out what I was going to say because I wanted to be as calm as I could be to receive my dog without any problems.

Monday at 8:30 – my dad and I went to the village hall. Everyone looked at us confused as to why we were there. I looked an officer in the face and said “my dog was not at the animal hospital.” He went to the back and asked what happened.   He came over to me and stated that she was not taken to the animal hospital. The front desk lady said ‘Oh yea! Guzman, you couldn’t take the dog right? Because you didn’t have the truck” In which he replied that he was instructed to leave the dog.

The officers went to the house where they left her at with my dad and my dad showed the family the flyer that was on their door and they were saying “Oh yea that’s the dog we found.” They gave her away to someone in Melrose Park because they have 2 small dogs.

I was told I would receive a phone call which I did at 9:34 a.m. which was from the family that originally found the dog. They said they called code enforcement 3 times and no one answered so he told me the man’s number and said that the man gets off at 5 so we could get the dog then

I went to the code enforcement to get my refund and they stated that they were going to the man’s house at 5:30 to get the dog and that they would bring her home

I went again at 11:00 to see what was going on with my refund and they said it would come on Friday. I asked if I could go with to get my dog because I didn’t trust them and they said they don’t allow people to meet because something could go wrong. (This doesn’t make sense because they asked if we wanted to go with to the family that had her and gave us their address). A man pulled me in his office and apologized and stated that someone should have picked up Lizzie and dropped her off at the animal hospital. He said he had a meeting with everyone to see what happened but didn’t give me any details.

At 5:00 – I received a call from a teenager stating that we needed to meet earlier because they have other things to do then watch over a dog and to pay up because they took care of the dog.

Right after, I called the Maywood police and they stated that it is not their problem because it now involves Melrose Park police. I told them that it actually does involve them because it was their code enforcement that screwed up in the first place and they were the ones picking her up. He said that he can’t help and there’s nothing he can do.

I received a call from the code enforcement at 5:30 and they said they had the dog outside. I went out and Lizzie was finally home.

At 9:14, I received a call from the man that pulled me in his office and he wanted to make sure his employees dropped my dog off.

Lizzie is now back at home and so happy. We appreciate everyone that posted about her and helped us along the way because it kept me sane. What Maywood did  not go unnoticed and I hope that this doesn’t happen to another family. Thank you so much and hug your fur babies a little tighter tonight because you never know what can happen.

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Lizzie is HOME!

From Lost Dogs Illinois…..

Many long time fans and supporters have read our numerous blogs about how dysfunctional the system is in Cook County.

To refresh your memories, here they are the blogs:

Where Oh Where Could My Lost Dog Be Held In Cook County.

Part 2 – Where Oh Where Could My Lost Dog Be Held in Cook County

Inspector General Report – Cook County Animal and Rabies Control

Browser Come Home – Why Lost Pets Stay Lost in Cook County – Chicago Tribune Editorial Board

Action Alert – Cook County Animal and Rabies Control

Follow-up – Cook County Commissioners Budget Meeting – November 3, 2015

Follow -up on LDI’s meeting with the Mayor’s staff and Cook County’s President’s staff

Knowledge is POWER!   YOUR Taxes and Fees pay the government officials and employees. What the government seems to forget that these are loved family members and they should be doing everything possible to reunite “found” dogs with their owners.

 

 

 

Preserving Human/Animal Bond

Waiting in the shade.

Last Saturday in sizzling heat of 90 degrees-plus, approximately 100 dogs and a couple of cats received free vaccinations, microchips with free lifetime registration, flea and tick products, Martingale collars, leashes and an engraved ID tag that was promptly attached to each pet’s collar.  Thirty-five volunteers from other organizations and Lost Dogs Illinois partnered together to work with North Chicago Animal Control.

Lost Dogs Illinois is one of the first organizations in the state dedicated to preserving the human/animal bond. We believe people want to do right by their animals.  When you bring affordable services and resources to a community, they will come.  So in that tone, we think these pictures says it all……

Best Buddies!

Best Buddies!

Engraving ID tags

Engraving ID tags

Love!

Love!

Dogs love kids!

Dogs love kids!

Attaching an ID tag

Attaching an ID tag

Joy!

Joy!

Registration and Free goodie bags

Registration and Free goodie bags

Waiting patiently!

Waiting patiently!

Photo credits….Amy K.

Scanning to make sure the microchip was inserted.

Scanning to make sure the microchip was inserted.

Chipped and tagged ready to go!

Chipped and tagged ready to go!

Free Health Fair – Englewood Area (Chicago) – April 2nd

What happens when a City funded animal control (City of Chicago Animal Care and Control), notfor profit organization (Lost Dogs Illinois) and a professional hockey team (Chicago Wolves) join together?  They put on a Free Health Fair!  Over 300 residents dogs and cats received FREE microchips, vaccines and ID engraved tags. Working together keeps families together!

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